Charleston Data Recovery Service
Hard Drive, RAID, SSD, Flash & Phone Experts

West Virgnia's Most Relentless Data Recovery Specialists

Choose File Savers first for Charleston data recovery service. Our ISO 5 clean room and senior engineers recover hard drives, SSDs, RAIDs, and phones using advanced firmware repair and forensic-grade imaging. We maximize your best chance at full recovery—no DIY risks, no guessing—just expert precision and transparent pricing. Serving Charleston, Huntington, and Morgantown with same-day response. 25,000+ successful recoveries. Free diagnosis. No Data, No Charge.

Why File Savers For Data Recovery in Charleston, WV

Top Reasons Businesses & Families Call Us the Best Data Recovery Service in West Virgnia

  • Relentless Determination — We exhaust every possible recovery method before calling a case impossible, including second-opinion saves others declined across Charleston, Huntington, and Morgantown. From clicking drives to water-damaged phones, it’s not just our process — it’s our DNA.
  • Certified & Beyond — Industry certifications are our foundation, not our ceiling. Our commitment to excellence drives breakthrough innovation in data recovery techniques across all device types.
  • Complete Customer Advocacy — From first call to final data delivery, you get direct access to our Charleston team for immediate problem-solving at every step.
  • Elite Recovery, Fair Pricing — World-class data recovery expertise, security, and recovery success — at prices that won't break your budget.
175+ Local Locations
Free Diagnosis
No Data, No Charge
ISO 5 Clean Room
HIPAA/PCI Compliant

Secure, Certified & Trusted Charleston, WV Data Recovery Company

HIPAA/PCI Compliant with ISO 5 Clean Room and Thousands of Google Reviews

File Savers has thousands of Google reviews across nearly 200 locations

Google Reviews

Trusted Nationwide & in Charleston

With thousands of verified Google reviews across almost 200 locations, File Savers stands as one of America’s most trusted data recovery companies. Charleston residents and businesses alike rate us five stars—from law firms near Capitol Street to IT providers along Kanawha Boulevard. Our reviews highlight what matters most: fast turnaround, honest communication, and results when others give up.

File Savers Data Recovery provides outstanding customer service

Customer Service

Service You Can Count On

From downtown Charleston to Huntington and beyond, our clients trust File Savers to handle every recovery with care and urgency. We go the extra mile—offering updates, real answers, and relentless effort, even when cases are tough. Our goal is simple: give you the best possible chance at recovery while treating your situation with the respect it deserves.

File Savers is HIPAA Compliant to protect patient data

HIPAA Compliant

Trusted by Charleston’s Healthcare Providers

Hospitals and clinics across the Kanawha Valley, including CAMC and Mountain Health Network, rely on File Savers for HIPAA-compliant recovery. We use secure transfer protocols, audit trails, and strict confidentiality to protect patient data. Whether recovering EMR files or imaging data, your protected health information remains safe every step of the way.

File Savers is PCI Compliant, keeping your financial data safe

PCI Compliant

Financial Data Security You Can Trust

We’ve helped restore financial data for Charleston’s banks, credit unions, and accounting firms with full PCI DSS compliance. From QuickBooks recoveries for small businesses in Teays Valley to corporate records downtown, we handle every project with the same level of encryption and care. Your financial data remains confidential—always.

Our ISO 5 Class 100 Clean Room protects drives during recovery

Clean Room

ISO 5 Certified Clean Room Precision

Every Charleston data recovery is performed in our ISO 5 Class 100 clean room—an environment free from dust and static contamination. Whether it’s a hard drive from a local business in South Charleston or personal photos from a laptop in St. Albans, we ensure maximum protection and recovery accuracy. Clean, controlled, and professional—every single time.

File Savers Data Recovery Charleston, WV Reviews

Charleston's Expert Data Recovery Services

Complete Device Coverage for Hard Drives, SSDs, RAID Arrays, Phones & More

Hard Drive Icon

Hard Drive

Hard Drive Data Recovery Service

When your hard drive fails—whether it’s clicking, dead, or not spinning—we’re the specialists Charleston families and businesses trust. We recover data from head crashes, seized motors, and firmware corruption on drives from Seagate, Western Digital, Toshiba, and more. From law firms near the Capitol to energy companies in South Charleston, we restore critical data others said was gone forever.

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External Drive Icon

External Drive

External Drive Data Recovery Service

We recover data from all brands of external drives, including Western Digital, Seagate, Toshiba, and Lacie. Whether dropped, clicking, or not recognized, we image your drive in our ISO 5 clean room with absolute precision. From homes in Kanawha City to offices in Huntington, residents and professionals rely on us for secure, successful recoveries.

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SSD Icon

SSD

SSD Data Recovery Service

We recover data from SATA, M.2, NVMe, and soldered-on SSDs affected by firmware corruption, bad blocks, or electrical failure. Whether your MacBook failed in Teays Valley or your PC crashed in downtown Charleston, our chip-level recovery tools restore encrypted or physically damaged SSDs with unmatched success rates.

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RAID Icon

RAID

RAID Data Recovery Service

When RAID arrays fail, businesses across West Virginia turn to File Savers for expert recovery. We rebuild RAID 5, 6, 10, and hybrid arrays after drive failures, parity loss, or accidental rebuilds. From IT firms near the State Capitol to data centers in Morgantown, we recover lost configurations and restore full system access quickly and securely.

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MacBook Icon

MacBook

MacBook Data Recovery Service

We recover data from failed MacBooks, including models with liquid damage, impact failures, and APFS corruption. Whether you’re a designer in Charleston’s East End or a student at Marshall University, we retrieve your documents, photos, and creative projects using advanced Apple-compatible imaging tools.

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NAS Icon

NAS

NAS Data Recovery Service

Our engineers recover data from all NAS systems—Synology, QNAP, Drobo, WD, and Buffalo included. Whether your NAS failed at a small business in Huntington or a healthcare office in Charleston, we repair logical corruption, controller issues, and drive failures. From personal archives to large-scale storage, we deliver fast, reliable NAS recovery.

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USB Flash Icon

USB Flash Drive

USB Flash Data Recovery Service

From snapped connectors to corrupted firmware, we recover data from all major USB flash drives including SanDisk, Kingston, and Verbatim. Whether used by professionals in South Charleston or students in Huntington, we retrieve lost photos, projects, and business data from even the most damaged flash drives.

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Camera Card Icon

Camera Card

Camera Card Data Recovery Service

We recover photos and videos from damaged or corrupted SD, microSD, CompactFlash, and CFast cards. From wedding photographers in Charleston to news crews in Huntington, we restore content from SanDisk, Lexar, Sony, and Kingston cards—even if they’re broken, unreadable, or completely dead.

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Smart Phone Icon

Smart Phone

Smart Phone Data Recovery Service

We recover data from damaged, waterlogged, or non-booting iPhones and Androids. From photos and messages to contacts and app data, we perform chip-off and micro-soldering recoveries others can’t. Whether your phone failed in Charleston or got soaked near the Kanawha River, we restore your files safely and quickly.

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DVR/CCTV Icon

DVR/CCTV

DVR/CCTV Data Recovery Service

Charleston businesses, schools, and law enforcement rely on File Savers to recover surveillance video from failed DVR and NVR drives. We restore footage from Hikvision, Lorex, Dahua, Swann, and Samsung systems after crashes, clicks, or firmware errors—preserving crucial evidence and protecting your security investments.

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What's Wrong With My Device?

Understand the Symptoms and What to Do Next

Symptoms:

Possible Failure: Read/Write Head Failure, Media Damage; including Severe Platter Damage.

Significance of Failure: Clicking sounds are a classic symptom of read/write head failure and often indicate the heads have crashed into the platters. This is one of the leading causes of permanent data loss, especially when significant platter damage is involved. In some cases, additional issues such as firmware corruption or motor failure may also be present, further complicating recovery.

Warning: Power off the device immediately. Every time the drive spins up, the heads may scrape the platters, causing irreversible damage. Continued use or DIY recovery attempts can make your data unrecoverable.

Solution: This is a highly specialized case that requires the drive to be opened in a certified clean room by a professional data recovery engineer. Our Charleston data recovery experts have the Precision tools and experience to ensure the best chance of success.

Possible Failure: Stiction, Motor Malfunction, Electrical Problems

Significance of Failure: Beeping sounds typically indicate that the drive's internal components, such as the motor or read/write heads have suffered a mechanical seizure that prevents the platters from spinning. In many cases, the failure may also trigger electrical problems or interfere with firmware operations. These are serious failures that require specialized recovery procedures.

Warning: Do not continue powering the device. Each attempt increases the risk of physical platter damage and permanent data loss. DIY methods can turn a recoverable drive into a total loss.

Solution: Recovery must be performed in a certified clean room by a skilled engineer. Our Charleston data recovery specialists have the tools and experience to safely handle mechanical, electrical, and firmware related failures, giving you the best possible chance of a full recovery.

Possible Failure: Electrical Failure, Motor Malfunction, Head Stiction

Significance of Failure: Electrical problems to external and/or internal parts of the drive, motor seizure, or head stiction are serious physical problems that if handled incorrectly will lead to further damage making data recovery impossible.

Warning: Power OFF the drive immediately! Continued use will likely cause further damage to critical components, making your data unrecoverable. Avoid DIY repairs, as this will only make your problem worse.

Solution: Our expert Data Recovery Engineers will treat your hard drive in a certified clean room using highly specialized tools and techniques to safely access and recover your valuable files, without causing further damage.

Possible Failure: Firmware Corruption, Head Failure, Electrical Issues, Platter Surface Degradation

Significance of Failure: A hard drive’s firmware, its internal operating system is essential for access and functionality. Most of it resides on the platters, with a critical portion on the PCB. When firmware becomes corrupted, it can be as serious as physical damage, including failed read/write heads, electrical faults, or degrading platter surfaces. If your drive isn’t detected by your computer, the failure is likely severe and complex.

Warning: Power off your drive immediately. Continued use can cause irreversible damage. Avoid running Check Disk, First Aid, or formatting the drive, these actions often make recovery more difficult or impossible.

Solution: Our local data recovery engineers will perform clean room recovery to repair firmware, address electrical and head issues, and overcome platter degradation, safely extracting your data with expert precision.

Possible Failure: Platter Degradation, Firmware Corruption, Head Failure

Significance of Failure: If your drive is reading slowly or causing your system to crash, it may be experiencing platter degradation, failing read/write heads, or firmware corruption. These issues often escalate quickly and can lead to complete data loss if not handled properly.

Warning: STOP using the drive immediately! Continued access attempts can accelerate damage and reduce the chances of recovery. Avoid DIY tools, they often make things worse.

Solution: Clean room recovery by one of our Data Recovery specialists to address platter degradation, firmware damage or head failure and extract data with specialized tools.

Possible Failure: Accidental Deletion, Format, Logical File System Damage, Media Damage, Misplaced

Significance of Failure: Missing data is a serious threat. If it’s gone from your file system due to deletion, formatting, or logical damage, using your device can overwrite it fast, making recovery impossible. If you’re sure your data wasn’t deleted or misplaced, media damage is likely the cause. Platter degradation can strike fast, destroying all your data before you know it

Warning: STOP using your HDD immediately! You're either going to overwrite your files or your drive will continue to degrade quickly.

Solution: Bring your drive to our local data recovery office for the best shot at fast file recovery. We use precision tools to maximize data retrieval, ensuring your missing files are restored.

Symptoms:

Possible Failure: Read/Write Head Failure, Media Damage; including Severe Platter Damage.

Significance of Failure: Clicking is a common symptom in external hard drives, often resulting from drops or impacts. It typically indicates a read/write head failure or platter damage, both of which are leading causes of unrecoverable drives. When heads crash into the platter surface, the damage can be severe and may also involve firmware corruption or motor malfunction, making recovery far more complex.

Warning: Unplug it now and stop! Every attempt to power it back on increases the risk of permanent data loss. DIY recovery methods will almost certainly make things worse.

Solution: Bring your external hard drive to our Charleston data recovery service experts as soon as possible. Our expert engineers specialize in handling catastrophic failures like this inside a certified clean room, giving you the highest possible chance of successful recovery.

Possible Failure: Stiction, Motor Malfunction, Electrical Problems

Significance of Failure: Beeping usually means the drive’s motor is unable to spin the platters, often due to internal mechanical seizure or electrical failure. In many cases, this also causes the heads to crash into the platters, leading to severe data loss. These types of failures are complex and require precision to recover.

Warning: Stop powering on your external hard drive! Each attempt risks further damage to the platters and can make your data permanently unrecoverable. DIY fixes will only make the situation worse.

Solution: Bring your drive to our Charleston external hard drive lab for clean room recovery. Our engineers are equipped to safely handle motor failure, electrical issues, firmware corruption, and head crashes, ensuring the best possible chance to recover your data without causing further harm.

Possible Failure: Head Failure, Motor Failure, Stiction, Electrical Issues

Significance of Failure: If your external drive isn’t being recognized by your computer, it’s experiencing a critical failure. This could be due to corrupted firmware, electrical damage, motor malfunction, or read/write head failure. In some cases, it may also signal early-stage platter degradation. Whatever the cause, an unrecognized drive is a serious issue that demands expert intervention.

Warning: Unplug it now! Powering it on can cause internal components to spin or send voltage across failing circuits, greatly increasing the risk of permanent data loss. Avoid DIY tools or recovery software.

Solution: Our clean room engineers will diagnose the failure, repair corrupted firmware, and safely extract your data using specialized tools and recovery techniques.

Possible Failure: Electrical Issues, Power Supply, USB Connector, Seized Heads / Motor

Significance of Failure: If your drive won’t power on, the issue could be as simple as a damaged connector, or as serious as an electrical failure inside the drive. In many cases, it's a failure of critical components like the controller board, motor, or read/write heads. Faint beeping or no sound at all may indicate seized internal parts or a short circuit.

Warning: Unplug it now! Repeated power attempts can further damage internal electronics or degrade the platters, making recovery far more difficult. Avoid DIY solutions, they often cause irreversible harm.

Solution: Bring your drive to our external hard drive data recovery specialists. With expert experience, cleanroom facilities, and precision tools, we’ll handle the rest.

Possible Failure: Accidental Deletion, Format, Logical File System Damage, Media Damage, Misplaced

Significance of Failure: Missing files are a critical warning sign. If the data was deleted, formatted, or affected by file system corruption, continued use of the drive can quickly overwrite recoverable data. If the files weren't intentionally deleted or moved, media damage, like platter degradation, may be to blame. In that case, your drive could be silently destroying what’s left.

Warning: STOP using your HDD immediately! Every second it stays powered on risks overwriting your files or accelerating internal damage. DIY tools often do more harm than good in these situations.

Solution: Bring your drive to our Charleston data recovery lab for expert evaluation. Our precision tools and advanced techniques are designed to safely retrieve missing files before they’re gone for good.

Possible Failure: USB Connector, Power Connector, Physical problems: Electrical Issues, Platter Degradation, Firmware Corruption.

Significance of Failure: If the issue is a bad USB or power cable, it’s a minor fix. But if the drive keeps disconnecting or fails to mount, it may signal a serious internal failure. The “ding” sound only means your system detects a USB device, not that the drive is functioning. If the drive doesn’t show up in Explorer or Finder, it could be suffering from electrical damage, firmware corruption, platter degradation, or even mechanical seizure. Faint beeping can indicate a seized motor or stuck heads.

Warning: If it’s not the USB or power cable, stop using your HDD now! Repeated attempts will worsen internal damage and may lead to permanent data loss.

Solution: Bring your drive to our Charleston data recovery lab right away. Our engineers will diagnose the issue and use advanced tools to safely recover your files—before the damage progresses further.

Symptoms:

Possible Failure: Electrical Failure, Controller Failure, Firmware Corruption, NAND Chip Degradation / Failure

Significance of Failure: When an SSD isn’t recognized by your system, it typically points to a critical failure in the controller, firmware, or NAND chips where your data is stored. Unlike hard drives, SSD's store data in an encrypted structure unique to each manufacturer. With over 30 SSD brands and dozens of connection types, every recovery requires model specific R&D, custom tools, and a deep understanding of proprietary architecture. This complexity makes expert recovery, like what we provide at File Savers, essential.

Warning: Avoid repeated power cycles! Further attempts on a failed SSD can worsen the issue, potentially corrupting your data permanently. Skip DIY recovery.

Solution: Bring your SSD to our local Charleston office. We’ll assess controller, firmware, and NAND chip integrity in a controlled environment, and deploy specialized recovery methods tailored to your device.

Possible Failure: Cell Degradation, Bad Sectors

Significance of Failure: Slow performance or frequent crashing often points to cell degradation or bad sectors within the SSD’s NAND chips. As these cells break down, the drive struggles to read or write data, leading to instability and potential data loss. If the degradation progresses, full recovery becomes significantly more difficult.

Warning: Stop using the drive! Continued use can accelerate cell failure and permanently overwrite recoverable data. Avoid DIY software, it won’t work on degraded SSDs and can make things worse.

Solution: Professional recovery by our data recovery service experts to extract data using specialized tools, bypassing degraded cells.

Possible Failure: Laptop Component Failure, Electrical Failure, Controller Failure, Firmware Corruption, NAND Chip Degradation

Significance of Failure: Even a minor component failure can turn serious with today’s SSDs. Many manufacturers, like Apple (all MacBooks since 2017), plus some Dell, HP, Lenovo, Microsoft, and Asus models use soldered-on SSDs. If the motherboard fails, your data is trapped inside encrypted NAND chips, requiring advanced recovery techniques. Even with removable SSDs, a laptop that won’t boot signals a critical failure in a key component, making the stakes just as high.

Warning: Stop messing with it! Further actions risk causing more damage and permanent data loss.

Solution: Bring your SSD or laptop to our local office today. Our certified data recovery engineers have the tools, systems, experience and expertise to retrieve your data from a non-bootable system.

Possible Failure: Laptop Component Failure, Electrical Failure, Controller Failure, NAND Chip Degradation

Significance of Failure: SSDs can be tricky to diagnose, especially since they’re often integrated (soldered on) into modern laptops. Connecting an SSD to another system via an adapter won’t easily reveal if it’s powering up. Only specialized tools, training, and experience can confirm it. Regardless, a laptop or SSD that won’t power on poses an incredibly complex recovery challenge, even for experts like us.

Warning: Don’t continue trying to power on your non-working laptop or SSD. It risks destroying your data permanently. Stopping now maximizes recovery odds. Skip DIY fixes.

Solution: Bring your laptop or SSD to our Charleston office today. Our engineers perform clean room diagnostics and use advanced tools to address electrical failures, repair controller-level issues, and safely extract your data.

Possible Failure: Accidental Deletion, Format, Logical File System Damage, NAND chip Degradation, Misplaced

Significance of Failure: If your files aren’t just misplaced, they may have been accidentally deleted or the drive may have been formatted. On SSDs, the TRIM command can instantly wipe deleted data to zeros, making recovery extremely difficult—or impossible if action isn’t taken immediately. Powering off the device right after the mistake offers the best shot at saving your files. If deletion isn’t the cause, NAND chip degradation or logical corruption may be to blame. Either way, it's a serious data loss situation.

Warning: Power off the device immediately. Continued use risks overwriting recoverable data. DIY recovery tools typically make the problem worse, especially on SSDs.

Solution: Bring your SSD or laptop to our office in Charleston where our expert engineers will fight to recover your missing files, maximizing your chances of success.

Symptoms:

Possible Failure: Logic Board Failure, Power Delivery Fault, Integrated SSD Corruption. Failure likely stems from a logic board short-circuit, power management IC burnout, or compromised SSD controller due to electrical overload or thermal stress.

Significance of Failure: A non-responsive MacBook, especially post-2017 models with soldered-on SSD"s, often points to a logic board short, power IC burnout, or SSD controller failure caused by electrical overload or heat stress. These issues compromise both power delivery and data pathways. Because the SSD is integrated, Apple’s standard repair process involves full board replacement,which permanently erases your data. Without expert recovery, your files are gone for good.

Warning: Cease all power attempts immediately! Each attempt risks further shorting the logic board or corrupting the SSD’s NAND array, escalating data loss. Amateur interventions, charging, disassembly, or thermal hacks will exacerbate damage and void recovery potential.

Solution: Bring your MacBook to our Charleston office. Unlike Apple, we focus on saving your data. Our engineers use proprietary tools and clean room techniques to isolate board-level failures, repair critical circuits, and extract data directly from soldered SSDs with forensic accuracy.

Possible Failure: Water Damage, Logic Board Failure

Significance of Failure: Water exposure causes electrical shorts, damaging the logic board and preventing access. Corrosion may worsen over time, complicating recovery. This holds for all MacBooks since 2017 with soldered-on SSD's. In older models with removable SSD's or HDD's, the problem likely stems from the storage itself. For removable SSD or HDD details, see the related sections above.

Warning: Power OFF immediately! Charging or attempting to turn the system back on can cause further electrical damage and permanent data loss. Avoid drying methods or DIY attempts, they won’t help and could make things worse.

Solution: Bring your MacBook to our Charleston recovery lab. Our expert engineers are equipped to safely address water-damaged logic boards, recover data from soldered-on SSD's, and bypass damaged components. Apple may offer a replacement, but they’ll wipe your data in the process. We focus on saving it.

Possible Failure: Physical Damage, SSD Failure

Significance of Failure: Physical damage (e.g., dropped device, cracked / bent case) may affect the SSD or logic board, preventing access. Recovery requires bypassing the damage by specialized engineers. This holds for all MacBooks since 2017 with soldered-on SSD's. In older models with removable SSDs or HDD's, the problem likely stems from the storage itself. For removable SSD or HDD details, see those sections above.

Warning:Don’t power on your MacBook! Attempting to boot a physically damaged device can make recovery impossible. DIY attempts can cause further internal damage.

Solution: Bring your MacBook to our MacBook experts today. We’ll tackle the damage and recover your data fast and affordably.

Possible Failure: Boot loops often point to firmware corruption, SSD failure, or logic board issues interrupting the startup process.

Significance of Failure:A MacBook stuck in a boot loop signals a serious glitch, likely firmware or SSD damage disrupting the system’s ability to load. For post-2017 models with soldered-on SSDs, this complicates recovery due to encryption and integration. Older models with removable SSDs might face direct storage failure. Either way, it’s a critical hurdle.

Warning: Stop rebooting your MacBook! Repeated cycles can corrupt data further or wear down the SSD, risking permanent loss. Don’t attempt DIY resets or repairs.

Solution: Bring your laptop to our MacBook data recovery service experts. We’ll pinpoint the failure, firmware, SSD, or logic board, and recover your data fast and affordably.

Possible Failure: Missing files could stem from accidental deletion, a formatted SSD, file system corruption, or NAND cell degradation on the SSD.

Significance of Failure: If files vanish without misplacement, it’s likely deletion or formatting, worsened by TRIM wiping data to zeros on modern SSDs, making recovery tricky. For post-2017 MacBooks with soldered-on SSDs, encryption adds complexity. Alternatively, degrading NAND cells could be silently erasing data. Both scenarios are serious and time-sensitive.

Warning: Power off your MacBook now! Continued use risks overwriting deleted files or worsening NAND damage, killing recovery chances. Avoid DIY tools.

Solution: Bring your MacBook to our Mac specialists today. Our expert engineers will fight to retrieve your missing files, maximizing success with precision tools.

Symptoms:

Possible Failure: Controller failure, NAND chip failure, or physical bending, damaging circuit boards, solder joints, or connections.

Significance of Failure: Controller or NAND chip issues, or a bent flash drive will stop detection. Electrical damage often fries the controller or NAND, while bending breaks circuit boards and solder points, severing data paths. Recovery turns complex fast: controllers block access, NAND risks corruption, and physical damage demands microsurgery level fixes. Despite no moving parts, these failures hit hard.

Warning: Don’t keep plugging it in! Repeated attempts risk further electrical damage or NAND degradation, wiping your data for good. Skip DIY recovery, it’ll only make things worse.

Solution: Bring your flash drive to our local flash data recovery lab. Our expert engineers use specialized techniques to bypass controller failures, repair bent circuitry, and pull data from NAND chips, giving you the best recovery shot.

Possible Failure: Broken tips, controller failure, solder point damage, circuit board damage, or NAND chip damage, critical structural or electronic breakdowns.

Significance of Failure: Physical damage to the connector, controller, solder points, circuit board, or NAND chip blocks data access. Broken tips or cracked solder sever connections, a smashed circuit board disrupts power, and controller or NAND damage, especially in monolithic drives adds chaos. While the NAND chip may still hold your data, recovery often requires advanced ‘Chip-Off’ techniques and precision repair.

Warning: Don’t try plugging it in! Further stress could fry the circuit, snap solder points, or ruin the NAND, trashing your data for good. Skip DIY fixes, they’ll only make it worse.

Solution: Bring your flash drive to our flash recovery specialists. Our expert engineers use ‘Chip Off’ techniques, bypassing broken connectors, repairing solder and circuits, and pulling data directly from the NAND chips allowing us to recover data others can't.

Possible Failure: Loose USB connector, worn solder points, controller instability, or NAND chip wear, causing intermittent connection issues.

Significance of Failure: A flash drive that keeps connecting and disconnecting points to trouble: a loose USB tip or frayed solder points disrupt contact, while controller glitches or NAND wear mess with data signals. It’s not just annoying, it’s serious. Unstable power can corrupt your data, and in monolithic drives, these failures demand pinpoint fixes to reach the data.

Warning: Stop plugging it in and out! Repeated attempts risk frying the controller or corrupting the NAND, wiping your data for good. Don’t mess with DIY repairs.

Solution: Bring your flash drive to our experts. We will use specialized techniques to stabilize connections, fix solder points, or pull data directly from the NAND, giving you the best recovery shot.

Possible Failure: Power failure, controller burnout, broken solder points, NAND chip degradation, or other electrical component failure.

Significance of Failure: A flash drive that’s dead with no light means a critical failure. Power issues, a fried controller, or other electrical components, like resistors or capacitors cut all juice, while broken solder points block current, and NAND degradation suggests data rot. It’s a serious tangle, especially in monolithic drives where failures pile up fast. The NAND might still hold data, but recovery’s a high-stakes job.

Warning: Don’t keep trying to power it up! Each attempt could fry the NAND, zap other components, or snap solder points, trashing your data for good. Skip DIY tricks.

Solution: Bring your flash drive to our local flash data recovery service specialists. We will use specialized techniques to bypass power issues, controller flops, and failed components, extracting data from the NAND for your best recovery shot.

Possible Failure: Accidental deletion, formatting, file system corruption, controller glitches, or NAND chip wear.

Significance of Failure: Missing files on a flash drive could mean user error, like deletion or formatting or deeper trouble: corrupt file systems, a flaky controller, or NAND wear eating away at data. Unlike SSD's with TRIM, flash drives don’t always wipe instantly, but corruption or wear can still make recovery dicey. In monolithic designs, it’s even trickier. Either way, it’s a serious threat to your files.

Warning: Stop using it now! Writing new data risks overwriting what’s left, and powering it up could worsen NAND wear or controller issues, killing recovery odds. Don’t try DIY tools.

Solution: Bring your flash drive to our Charleston data recovery service experts. We will use specialized techniques to rebuild file systems, bypass controller hiccups, and pull data from the NAND, giving you the best recovery shot.

Symptoms:

Possible Failure: Multiple drive failures, controller malfunction, power supply issues, firmware corruption, or hardware faults.

Significance of Failure: A RAID/NAS offline state or persistent error messages (e.g., ‘I/O Error,’ ‘Array Failed’) signal a severe operational failure. Multiple drive losses exceed redundancy limits, a malfunctioning controller disrupts data access, and power or firmware anomalies compromise system stability. Data persists across the array, but its availability is critically impaired, specialized recovery is essential

Warning: STOP messing with it! Never attempt a rebuild if you can’t see your data. Doing so will result in permanent and full data loss. Repeated power-ups or missteps can trash the array for good. Skip DIY rebuilds.

Solution: Bring all your RAID drives, including non-failed ones to our RAID recovery specialists. No server needed. Our expert RAID engineers will overcome the degradation and recover your data to a new USB external drive.

Possible Failure: Multiple drive failure, dead controller, motherboard, power supply or OS / File system corruption.

Significance of Failure: A server that won’t boot is a full-on RAID/NAS meltdown. Multiple drive failures, crashed controllers, dead power supplies or motherboards fries the system. Data’s still on the drives and the chances of recovery are high if you stop messing with it now! Making the right moves now are critical!

Warning: Don’t keep powering it on! Never attempt a rebuild if you can’t see your data, doing so will result in permanent and full data loss. Repeated boots can trash drives or wipe the array for good. Skip DIY rebuilds.

Solution: Bring all your RAID drives, including non-failed ones to our local RAID data recovery center. No server needed. Our expert RAID engineers will overcome the degradation and recover your data to a new USB drive.

Possible Failure: Drive failure, controller breakdown, loose connections, motherboard issues or dead backplane is likely preventing drive recognition.

Significance of Failure: Undetected drives in a RAID/NAS denote a critical detection failure. While a single drive dropout may be concealed by redundancy, a failed controller, motherboard defects, or backplane issues can disrupt array configuration, rendering multiple drives invisible. Data remains intact across the disks, but access is severely jeopardized, immediate, technical expertise is required to preserve recoverability.

Warning: Stop what your doing! Never attempt a rebuild if you can’t see your data, doing so will result in permanent and full data loss. Powering on or messing with connections risks corrupting the array for good. Avoid DIY tinkering.

Solution: Bring all your RAID drives, including non-failed ones to our RAID specialists at our Charleston data recovery center. No server needed. Our expert RAID engineers will overcome the degradation and recover your data to a new USB drive.

Possible Failure: Multiple drive failures, controller issues, overheating components, or power supply faults.

Significance of Failure: Multiple amber lights indicate a critical RAID/NAS failure state. The loss of multiple drives exceeds redundancy thresholds (e.g., RAID 5 or 6 tolerances), an unstable controller misinterprets array metadata, or thermal and power irregularities damage essential components. Data remains distributed across the drives, but its integrity is at severe risk, recovery hinges on immediate, expert intervention.

Warning: Don’t power cycle or pull drives! Never attempt a rebuild if your data isn't visible. Doing so can result in permanent, unrecoverable data loss. Every failed attempt increases the risk of frying components or corrupting the RAID array beyond repair. Avoid DIY recovery, guesswork has consequences.

Solution: Bring all of your RAID drives, even the ones that haven’t failed to our RAID data recovery service experts in Charleston. You don’t need to bring the full server or enclosure. Our expert RAID engineers will analyze the full array, overcome any degradation, and recover your data safely to a new USB drive.

Possible Failure: Additional drive failures, failed server components including: power supply, motherboard, backplane or RAID controller.

Significance of Failure: A failed rebuild typically stems from a second or third drive failing during the process, halting reconstruction and severing data access. This exceeds RAID tolerances (e.g., RAID 5’s single-drive limit), while controller errors, firmware incompatibilities, or latent corruption compound the issue. Data persists across the array, but its integrity is critically unstable, expert data recovery service is imperative.

Warning: Don’t try another rebuild! Never attempt a rebuild if you don't have full access to your data, doing so will result in permanent and full data loss. Forcing it risks overwriting everything. Skip DIY moves.

Solution: Gather all of your RAID drives, including the ones that still appear healthy, and bring them to our Charleston data recovery specialists. There's no need to bring the entire server. Our specialized RAID data recovery engineers will reconstruct the array, resolve any degradation or failure, and recover your data safely to a new USB drive.

Possible Failure: Deleted or formatted drives, file system corruption, controller errors, or partial drive failure.

Significance of Failure: Data absence from a RAID/NAS indicates a significant logical or physical disruption. Deletion or formatting severs file system pointers, corruption distorts directory structures, and controller or partial drive faults fracture data mapping. With RAID’s parity or striping, a single point of failure can cascade across the array, rendering recovery technically demanding and time, sensitive.

Warning: Stop using it now!Never attempt a rebuild if your data isn’t visible, doing so can cause permanent, unrecoverable data loss. Writing new data may overwrite what’s left, and even powering on the system can worsen corruption. Avoid DIY fixes—one wrong move could eliminate your only chance of recovery.

Solution: Bring all of your RAID drives, including the ones that haven’t failed to our RAID data recovery specialist. There’s no need to bring the full server. Our expert RAID engineers will reconstruct the array, resolve degradation issues, and safely recover your data to a new USB drive.

Symptoms:

Possible Failure:Damaged connector, controller failure, monolithic chip wear, or file system corruption.

Significance of Failure: An SD or microSD card not recognized by your camera or computer endangers your photo and video shoots. A damaged connector or failed controller, common in monolithic designs cuts access, while chip wear or file system corruption adds layers of trouble. Your data’s likely still embedded, but it’s a critical situation. Quick action is vital to save it.

Warning: Stop plugging it in! Repeated attempts can stress the monolithic chip further, wiping your pictures and videos permanently. Don’t format or try DIY recovery, leave it alone.

Solution: Bring your camera card to our local office. We will use specialized techniques to bypass connector and controller failures in SD and microSD and compact flash cards, recovering your photos and videos to a new USB drive.

Possible Failure: Cracked monolithic chip, broken connector, or damaged solder points.

Significance of Failure: A physically broken SD or microSD card threatens your images and footage. If the monolithic chip is cracked, recovery’s impossible, your data’s gone. But a broken connector or damaged solder points in an intact chip can still block access, making it a serious issue. Fast, expert handling is your only shot if the chip’s not cracked.

Warning: Don’t force it into a slot! Using a broken card risks more damage, and if the monolithic chip’s cracked, your photos are already lost. Avoid DIY repairs, set it aside now.

Solution: Bring your camera card to our Charleston office. If the monolithic chip isn’t cracked, our expert engineers use Chip Off techniques to recover data from SD and microSD cards with broken connectors or solder damage, delivering your photos and videos to a new USB drive.

Possible Failure: NAND Chip Failure, Electrical Issues

Significance of Failure: Files missing or corrupted on your SD or microSD card signal a dire loss of your photography work. Deletion or formatting, often accidental, cuts access, while file system corruption or monolithic chip degradation in these cards mangles your pictures and videos. Data may persist, but it’s at high risk, swift recovery is essential.

Warning: Stop shooting or writing! New data can overwrite your lost files, and continued use might ruin the monolithic chip, killing your work for good. Don’t use DIY tools.

Solution: Bring your camera card to our experts. We will use specialized techniques to rebuild file systems in SD and microSD cards, recovering your photos and videos to a new USB drive.

Symptoms:

Possible Failure: Corroded logic board, damaged electrical components, or power circuit failure—triggered by liquid exposure.

Significance of Failure: A water-damaged Samsung or iPhone threatens your stored memories. Corrosion or damage to the logic board or electrical components can kill the phone. Data’s still locked on the chip, encrypted by the controller, but it’s a fight against decay, expert recovery is your shot.

Warning: Don’t plug it in or turn it on! Wet components can short out, wiping your files for good. Avoid rice or DIY drying—stop now.

Solution: Bring your Samsung or iPhone to our local Charleston phone recovery specialists. Our expert engineers perform precision motherboard repairs and use specialized tools to decrypt and extract your data, delivering it to a new USB drive.

Possible Failure: Damaged logic board, screen or damaged electrical components caused by impact or stress.

Significance of Failure: A physically damaged Samsung or iPhone, cracked or smashed, puts your photos, videos, and files at risk. A cracked logic board or damaged electrical components can sever access, even if the screen’s fine. Data’s likely still there, but recovery’s a precision job that only few can recover.

Warning: Don’t power it on or charge it! Trying a broken phone risks shorting components, losing your data forever. Skip DIY fixes, leave it off.

Solution: Bring your Samsung or iPhone to our phone data recovery service experts. Our expert engineers perform precision motherboard repairs and use specialized tools to decrypt and extract your data, delivering it to a new USB drive.

Possible Failure: Firmware corruption, logic board stress, damaged electrical components, or power issues.

Significance of Failure: A Samsung or iPhone stuck in a boot loop or refusing to start traps your photos and videos. Corrupt firmware, a stressed logic board, damaged electrical components, or power glitches keep it locked up. Data’s still there, encrypted on the chip, but cracking it needs pro expertise.

Warning: Don’t force restarts or charge it! Repeated tries can fry components, erasing your data for good. Skip DIY resets, set it aside now.

Solution: Bring your Samsung or iPhone to our local office. Our expert engineers perform precision motherboard repairs and use specialized tools to decrypt and extract your data, delivering it to a new USB drive.

Possible Failure: Dead logic board, damaged electrical components, power supply damage, or severe internal short.

Significance of Failure: A Samsung or iPhone that’s dead and won’t power on locks away your files and memories. A failed logic board, damaged electrical components, power supply, or internal short shuts it down cold. Data’s still on the chip, encrypted by the controller, but it’s a total blackout, expert recovery is your only chance.

Warning: Don’t keep plugging it in! Charging attempts can damage components further, wiping your data permanently. Avoid DIY fixes, hands off.

Solution: Bring your phone to our Samsung and iPhone data recovery service specialists. Our expert engineers perform precision motherboard repairs and use specialized tools to decrypt and extract your data, delivering it to a new USB drive.

Every failure is different. We’ll diagnose your device, explain the cause, and give you a free quote.

How Much Does Data Recovery Cost in Charleston, WV?

From external hard drives and MacBooks to RAID servers and phones, data recovery service cost depends on your device, failure type, and urgency

Device Type Icon representing how devices type affects cost of Data Recovery

Device Type

How device type affects your quote

Type Impacts Recovery Complexity
  • Hard drives, SSDs, phones, and RAID arrays each require specialized tools, techniques, and expertise levels.
  • Complex devices like enterprise servers need rare donor parts, proprietary firmware knowledge, and extra lab time.
  • Consumer devices (laptops, external drives) are typically more straightforward than specialized enterprise equipment.
  • Encrypted or damaged devices require advanced chip-level recovery techniques and additional processing time.
Capacity Icon Representing how capacity affects cost of Data Recovery

Device Capacity

How drive capacity affects your quote

More Capacity = More Recovery Time
  • Recovery requires sector-by-sector imaging of the entire device, not just your files.
  • Larger drives (4TB+) have more platters, complex firmware structures, and longer processing times.
  • High-capacity devices need more time on specialized equipment and extended analysis.
  • Modern encryption and advanced technologies can add further complexity to large-capacity recoveries.
Stethoscope Icon representing device failure affecting Data Recovery Cost

Failure Type

What broke determines work needed

Failure Dictates Recovery Method
  • Logical failures (deleted files, corruption) typically require less intensive recovery work.
  • Mechanical failures (clicking drives, dead devices) need clean room work and donor parts.
  • Previous DIY attempts or other lab visits can significantly complicate recovery procedures.
  • Free diagnosis identifies the exact issue and provides a firm quote before work begins.
Clock Icon representing Urgency of Data Recovery to Cost

Service Speed

Turnaround time affects price

Speed Affects Pricing Tiers
  • Standard Service (7-14 days): most affordable option with expert engineers.
  • Priority Service (2-5 days): dedicated engineer attention and queue priority.
  • Emergency Service (1-2 days): 24/7 engineering team with immediate start.
  • Urgent cases require premium resources and focused engineering attention.
Charleston data recovery service market pricing and competitive advantages

Charleston Market

Advanced recovery at competitive prices

Charleston's Best Data Recovery Value
  • Local convenience with advanced capabilities: Charleston drop-off, elite level engineers & clean room recovery that other local shops can't match.
  • Competitive pricing: We'll beat any written quote from reputable data recovery service competitors while delivering superior results.
  • Advanced recovery capabilities: Complex RAID reconstruction, chip-level phone recovery, and specialized firmware repair beyond local competitor capabilities.
  • Professional support: Our advisors guide you through the process, answering all your questions and providing real-time updates along the way.

Call to Get a Customized Quote in Minutes

We share your goal—getting your data back quickly and affordably. Call our Charleston data recovery specialists for answers, clarity, and a quote that fits your exact situation.

  • LIVE SUPPORT FROM REAL RECOVERY SPECIALISTS: Speak directly with experienced advisors who will walk you through symptoms, timelines, and realistic next steps.
  • REAL-WORLD PRICING, NO SURPRISES: After a few quick questions, we'll give you a quote range based on actual cases, then schedule a free evaluation to confirm the problem and cost.
  • NO PRESSURE, NO RISK: We'll explain what to expect, answer your questions, and help you avoid mistakes that can make recovery harder or more expensive.

5 Steps to Full Data Recovery in Charleston, WV!

We make data recovery service easy, fast, and stress-free, here’s how it works.

Diagnose Media And Give Firm Price

Free Diagnosis

Free Diagnosis

All Charleston data recovery clients get a free diagnosis with Standard Service. Call us or submit an online quote request to receive your ticket number via text and email with drop-off instructions. Bring your device and ticket number to our Charleston office where our receptionist will handle your service agreement and secure intake. Need faster service? Choose Priority or Emergency to skip the diagnosis and approval steps—recovery starts immediately upon arrival.

Approve Data Recovery Price

Approve Work

Approve Your Recovery

Once your Standard Service free diagnosis is complete, we’ll call with our findings and email a detailed report with a firm quote. Approve service through our secure form to start your recovery. For fastest results, Priority and Emergency options begin recovery immediately. If the quote isn’t right for you, simply decline before approval, no obligation, no pressure.

We Will Start The Data Recovery Process

Recovery Starts

Recovery Starts

Once you approve Standard Service, your device enters our secure recovery queue. Inside our certified ISO-5 cleanroom, engineers tackle the failure, whether it’s a clicking drive, firmware glitch, or degraded file system. Every step is focused on restoring your most critical files with precision, care, and the highest chance of success.

Pay For Recovered Data

Pay For Data

Pay For Data

After your recovery is successful, we’ll email you a secure link for fast online payment, credit card, debit card or PayPal. Bank wire or check are also acceptable forms of payment. Once payment is complete, we prepare your recovered data for return. No data? No charge. With File Savers, you only pay when we deliver results, no surprises, no pressure, just professional service from start to finish.

Get Data Back On New Media Device

Get Data Back

Get Data Back

Your recovered files are returned on a new USB or external drive, with original folder structure preserved in over 95% of cases. Choose pickup at our Charleston West Virginia office or have it shipped via FedEx to your home or business. For urgent recoveries, we can upload critical files to our secure server for instant download, getting your data back fast, safe, and exactly how you need it.

Files We Recover for Charleston, WV Businesses & Families

Critical Data Recovery for the Kanawha Valley – From Huntington to Morgantown

Dollar sign icon representing recovery of financial documents from failed hard drives

Financial

  • QuickBooks
  • Quicken
  • Peachtree
  • Sage
  • Excel
  • Money

Recover Critical Financial Records

Lost accounting data can halt operations for Charleston businesses from Capitol Street to Southridge. We recover financial files from physically damaged drives for CPAs, small businesses, and professionals across Huntington and the Kanawha Valley—restoring payroll records, balance sheets, and client databases with full accuracy.

Stacked disks with a gear icon representing database recovery from failed hard drives

Databases

  • SQL
  • MySQL
  • PostgreSQL
  • Access
  • Oracle

Restore Business-Critical Databases

Database failures can paralyze businesses across West Virginia—from hospitals to local government offices. We reconstruct damaged SQL and Access databases from failed drives, restoring customer records, transaction logs, and production data for organizations in Charleston, Huntington, and beyond to keep operations moving.

Envelope with an @ symbol representing email data recovery from dead hard drives

Emails

  • Outlook
  • Exchange
  • Apple Mail
  • Thunderbird
  • Lotus Notes

Recover Lost Email Archives

Email archives contain vital contracts, invoices, and communications for Charleston law firms and businesses alike. We recover PST, OST, and Exchange data from failed drives—restoring complete mail histories, folder structures, and attachments for companies and government agencies across the Kanawha Valley.

Computer screen with cube icon representing virtual machine file recovery from failed hard drives

Virtual Machines

  • VMware
  • Hyper-V
  • XenServer

Recover VMs from Failed Hard Drives

When host drives fail, entire infrastructures go down. From IT teams in Charleston to manufacturers in South Charleston, we recover VMDK files, snapshots, and VM configurations from drives affected by firmware or head damage—keeping critical West Virginia businesses running smoothly.

Computer screen icon representing website file and code recovery from hard drives

Websites

  • HTML
  • CSS
  • JavaScript
  • PHP
  • JSON

Recover Lost Website Files

Server crashes can erase months of work for web designers and developers. We recover codebases, CMS data, and web assets for agencies in Charleston, Huntington, and Morgantown—bringing sites back online fast and helping creative professionals restore lost client projects with precision.

Picture frame icon representing image and photo recovery from hard drives

Images

  • JPEG
  • PNG
  • TIFF
  • RAW
  • CR2
  • NEF
  • ORF

Recover Lost Photos and Images

Photographers across West Virginia trust File Savers to recover priceless images—from weddings at the Clay Center to outdoor shoots in Coonskin Park. We retrieve RAW and edited files from failed hard drives, camera cards, and SSDs, restoring irreplaceable work and personal memories.

Video camera icon representing video and movie file recovery from failed hard drives

Videos

  • MP4
  • MOV
  • AVI
  • WMV
  • MKV
  • FLV
  • VOB
  • WEBM

Recover Video Files and Footage

From local news stations to production companies, lost video files can mean lost opportunities. We extract high-resolution video footage from drives with mechanical or firmware damage—helping Charleston, WV filmmakers, broadcasters, and security teams restore what they thought was gone forever.

Drafting tools icon representing CAD and engineering file recovery from hard drives

CAD Files

  • AutoCAD
  • SolidWorks
  • Revit
  • CATIA

Recover CAD and Engineering Files

Design data drives construction, energy, and manufacturing across West Virginia. We recover CAD, GIS, and blueprint files from failed drives for engineering firms and contractors in Charleston and Morgantown, restoring complex projects without delays or data loss.

Music note icon representing recovery of audio and music files from damaged hard drives

Music

  • Pro Tools
  • GarageBand
  • MP3
  • WAV
  • AIFF
  • FLAC

Recover Audio Production Files

From home studios in Huntington to recording engineers in Charleston, we recover music and audio session files lost to failed drives. Whether damaged during recording or corrupted after export, we restore Pro Tools, GarageBand, and other session data with flawless precision.

Stack of documents icon representing recovery of office files like Word, Excel, and PowerPoint from hard drives

Office Documents

  • Word
  • Excel
  • PowerPoint
  • PDF
  • OneNote
  • Publisher
  • OpenOffice

Restore Critical Business Documents

We recover lost proposals, contracts, and presentations for Charleston businesses, educators, and students alike. Using advanced imaging, we retrieve Word, Excel, and PDF files from crashed or reformatted drives, ensuring complete restoration without corruption.

Document with tax label, pen, and calculator icon representing recovery of tax files from failed hard drives

Tax Files

  • TurboTax
  • TaxAct
  • Drake
  • ProSeries
  • Lacerte
  • H&R Block

Restore Tax Return Data

We help CPAs, small firms, and residents across Charleston recover lost tax files before critical deadlines. From TurboTax to Drake, we restore complete returns and documentation from failed drives—ensuring compliance and peace of mind during tax season.

Computer screen with paintbrush icon representing recovery of design files like Adobe Photoshop and Illustrator

Design

  • Illustrator
  • Photoshop
  • InDesign
  • Premiere
  • Final Cut
  • Lightroom

Recover Creative Project Files

Creative professionals throughout Charleston, Huntington, and Morgantown rely on us when design files disappear. We recover Adobe Creative Cloud and video editing projects for marketing agencies, photographers, and freelancers—restoring the creative work that drives West Virginia’s growing design industry.

WINDOWS TO IOS, ANY SYSTEM, ANYTIME

Trusted in Charleston, WV for Windows, Mac, Linux, VMware, and Mobile Data Recovery

Windows logo representing desktop and laptop recovery

Windows

Windows Data Recovery for Desktops, Laptops, Servers

Windows systems power most local offices and homes, and when they fail, File Savers is ready. From crashed Dell workstations in downtown Charleston to failed SSDs in laptops protected by BitLocker, we recover data from all Windows versions using NTFS and FAT file systems. Whether you’re a small business on Capitol Street or a student at Marshall University, we know Windows recovery inside and out.

Apple logo used for Mac data recovery services

macOS

macOS Data Recovery for MacBooks, iMacs, Mac Minis

We recover lost files from iMacs, MacBook Pros, and Mac Minis, including older models with HFS+ and new systems with APFS. From graphic designers in South Charleston to photographers in Huntington, creative professionals trust us to restore Time Machine backups, FileVault-encrypted drives, and corrupted partitions quickly and securely.

Linux logo symbolizing Linux server and NAS recovery

Linux

Linux Data Recovery for NAS, Servers & Desktops

Linux drives power everything from engineering firms in Charleston to data servers in Morgantown. We support Fedora, Ubuntu, Debian, Red Hat, SUSE, and others, with recovery from EXT2, EXT3, EXT4, and XFS file systems. Whether it’s a failed NAS or corrupted partition, we recover your Linux data with unmatched precision and reliability.

VMware logo representing virtual machine recovery

VMware

VMware Data Recovery for Charleston Businesses

Virtual environments are complex—but that’s our specialty. We recover VMs from damaged VMFS partitions, RAID-based systems, and corrupted virtual disks. From government IT departments in downtown Charleston to private firms in Huntington, our engineers restore mission-critical virtual systems with speed and precision.

Android logo used for mobile phone data recovery service

Android

Android Data Recovery for Phones & Tablets

From broken screens to failed updates, we recover lost photos, messages, and app data from Samsung, Pixel, LG, and other Android devices. Charleston clients from neighborhoods like Kanawha City, South Hills, and Dunbar rely on us to restore their data using advanced chip-off recovery methods and support for EXT4 and all major Android file systems.

iOS logo symbolizing iPhone and iPad recovery services in Charleston

iOS

iOS Data Recovery for iPhones & iPads

Whether your iPhone fell into the Kanawha River or failed after an update, we recover your data quickly and safely. We extract contacts, photos, videos, and notes from encrypted APFS systems. From families in Teays Valley to businesses in Huntington, we help West Virginians recover what matters most from all generations of iPhones and iPads.

Legendary Wins | Avoidable Disasters

Famous Clients We Saved

Chicago Cubs logo representing real RAID video recovery success story
Cubs’ Video Save

The Chicago Cubs’ multi-drive RAID server crashed, wiping practice footage vital for spotting swing flaws and game issues. Our 24/7 lab tore in, battling multiple failures to recover every frame in just a few days. Full win, coaches and players kept their edge, training rolled on, no downtime, no excuses.

General Motors logo representing real SQL database recovery case
General Motors SQL Recovery

General Motors faced a database wipeout on a 2TB drive. Production hung in the balance. Our ISO 5 crew came to the rescue, pulling the entire dataset back from the brink with custom precision. Full recovery in record time. GM’s engines kept humming, no downtime, no excuses.

Walt Disney logo representing real RAID recovery story
Disney's Documents Retrieval

Disney’s multi-drive RAID array tanked, multiple failures threatening creative gold. Illustrator, Photoshop, PDFs. Our Priority Recovery team went full throttle, salvaging every design file from the chaos in hours. No magic needed, just relentless skill. Disney’s vision stayed alive, deadline met.

Allstate logo representing real encrypted Seagate document recovery
Allstate's Document Rescue

Allstate’s 500GB Seagate BitLocker drive lost deleted Office docs, Excel files, PDFs, and images. Claims hung in the balance. Our crew cracked the encryption, pulling every file back from oblivion. Full recovery, we saved the day. Allstate’s team stayed on track, every file restored.

U.S. Navy logo representing reak critical platter-damaged drive recovery
U.S Navy Save

A Seagate drive with severe platter damage nearly sank critical US Navy data. We couldn’t save it all, but our relentless engineers salvaged the key Office docs and images they needed most. Critical win, full determination saved mission-critical data. Navy stayed afloat.

Toyota logo representing manufacturing drive recovery success
Toyota's Recovery

Toyota’s 80GB drive controlling engine and transmission manufacturing equipment crashed, production stalled. Our team hit the ground running, recovering every byte in our ISO 5 clean room with precision. Full recovery, no delays, Toyota’s plant roared back to life, gears grinding smoothly.

Kansas City Chiefs logo representing real RAID 0 recovery for team footage
KC Chief's Data Save

The Chiefs’ 6TB RAID 0 system with two drives, one mechanically dead, threatened all their data. Our 24/7 lab powered through, recovering every byte from the wreckage. Full win, game footage and more saved, Kansas City kept dominating winning the next two Super Bowls, no fumbles here.

Pfizer logo representing real RAID 6 server recovery of pharmaceutical data
Pfizer's Server Retrieval

Pfizer’s 12-drive RAID 6 server with proprietary drug data went down. Millions in research teetered. Our Priority crew hit it hard, restoring every byte under pressure with custom tech. Full recovery, Pfizer’s breakthroughs stayed safe, science marched on, crisis crushed.

Las Vegas Raiders logo representing real multi-drive RAID video recovery
Raiders Video Recovery

A multi-drive RAID 6 holding 40TB of game and practice video crashed, Raiders’ prep was at stake. Our 24/7 lab powered through, recovering it all with relentless precision. Full win. Las Vegas Raiders kept their playbook sharp, data saved, fans cheering.

Michelin logo representing real CAD and productivity file recovery
Michelin's CAD Recovery

Michelin’s productivity hung on three drives. CAD files, Office docs, and irreplaceable software. We tackled the multi-drive chaos, pulling every bit back with relentless skill and precision. Full recovery across the board. Michelin’s wheels kept spinning, no downtime, no losses.

DOJ logo representing real RAID 5 legal evidence data recovery
Department of Justice Evidence Save

A 3-drive RAID 5 failure threatened DOJ NC’s critical docs, Excel, images, and videos. Justice hung in the balance. Our crew smashed through, recovering every file with custom precision. Full win, cases stayed solid, evidence secure, law prevailed.

KSL logo representing real RAID crash recovery for advertising division
KSL's RAID Save

KSL’s 14-drive RAID server crashed, endangering ad division images and videos. Our Priority team went all-in, salvaging every critical file with custom tech in record time. Full recovery. KSL’s ads aired, no panic, just results.

Recovery Horror Stories

Cracked Apple icon representing platter damage caused by improper handling

Apple Tech Destroyer

Apple Tech Destroyer

Customer begged the Apple Store tech for his failed drive, instead, a tech pried it open with a screwdriver, carving 'HI' into the platter. Sent to us, the damage was a death sentence. The data was trashed beyond recovery. Rookie move cost customer everything. Should’ve called us first.

Broken RAID icon representing data loss from RAID rebuild mistake

Dell Tech Hosed It

Dell Tech Hosed It

Customer’s RAID failed, so they called Dell. The tech swapped two bad drives with blanks, initialized the array, and rebuilt it, wiping all data. By the time we got it, the overwrite was final. Nothing left to save. The wrong help burned them.

Two Friends icon representing permanent data loss after amateur recovery attempt

Friend’s Fried It

Friend Fried It

Customer ditched our quote, tapped his 'expert' friend who couldn’t recover it. Drive was left open for months. A family death hit; their only pics of them were on that disk. Sent back to us, platters were toast, data lost forever. Trying to save money, undervaluing their data, and getting the wrong people involved killed it. We would have saved it.

DIY icon representing destroyed drive from failed do-it-yourself recovery

DIY Kills It

DIY Kills It

Customer balked at our cost, tried a DIY fix and failed miserably. Sent it back to our Charleston lab, but his meddling trashed it beyond repair. Data is now gone for good. Skimping turned a recoverable drive into a lost cause. One call to us could’ve saved it all. Now it’s just regret.

YouTube icon representing data loss caused by following online recovery hacks

YouTube Disaster Zone

YouTube Disaster Zone

Countless customers chase YouTube fixes. Many land in our Charleston lab with drives pried open and platters wrecked, configurations lost. Online hacks turn recoverable drives into total disasters. Data shredded beyond hope. We see it weekly. Skip the videos, call us before it’s too late.

Broken drive icon representing irreversible loss due to budget recovery service

Cheap Quote Catastrophe

Cheap Quote Catastrophe

Customer picked a low-ball quote. Other company jacked it up, swapped the USB, lost the original PCB. Sent to us in Charleston, it was unrecoverable without the original unique board. Data now impossible to recover. Bargain hunting burned them. Our upfront precision would’ve saved the day.

Computer shop icon representing data loss caused by unqualified repair techs

Local Shop Blunder

Local Shop Blunder

Desperate customers choose local Charleston computer shops. Clueless techs make mistakes, damage drives further, constantly destroying customers chances of recovery. We see it weekly. By the time we see ‘em, irreversible damage kills any hope. Data’s toast. They trusted the wrong team, and it cost them everything. Our pros could’ve stopped the bleed.

Trusted Badge icon representing failed recovery by big-name data recovery company

Big Player Bust

Big Player Bust

Big-name recovery firms label drives ‘impossible’ we get ‘em next, tougher and pricier after their attempt. Countless cases turn sour before landing here. Data’s fate dims. Skip them, send it to us first. Our relentless precision and determination beats their fails.

See More Legendary Wins

24/7 EMERGENCY DATA RECOVERY FOR Charleston'S CRITICAL DATA

Our Charleston emergency intake team fast-tracks your case into active recovery, leveraging our elite engineering staff, massive parts inventory, and advanced tools to deliver faster results when others fall short.

Learn More
24/7 emergency service icon representing urgent data recovery for Charleston customers

Fast Data Recovery in Charleston, WV—Pick Your Speed

Emergency, Priority, or Standard – Choose the Timeline That Fits Your Needs

Helicopter icon representing Emergency Data Recovery Service in Charleston

Emergency Service

(1–2 Days)

  • Instant Start
  • 24/7 Engineers
  • Fastest in Charleston

Is Emergency Service For Me?

For Charleston hospitals, legal firms, and businesses that can’t afford downtime, Emergency Service is your fastest path forward. We begin recovery immediately—no queue, no delay. From downtown Charleston to Huntington and South Charleston, our engineers work around the clock to restore what matters most.

Call Now | 304-223-3858
Ambulance icon representing Priority Data Recovery Service in Charleston

Priority Service

(2–5 Business Days)

  • Lab Priority
  • Extra Resources
  • Quick Turnaround

Is Priority Service For Me?

Ideal for small businesses, IT departments, and organizations across Charleston and Morgantown that need quick results but not overnight recovery. Priority Service places your case ahead of the standard queue, ensuring faster turnaround on hard drives, SSDs, and RAID systems with dedicated engineering time.

Call Now | 304-223-3858
Medic bag icon representing Standard Data Recovery Service in Charleston

Standard Service

(7–14 Business Days)

  • Free Diagnosis
  • Affordable Rate
  • High Success

Is Standard Service For Me?

Perfect for non-urgent recoveries like family photos, videos, and office files. Residents from Kanawha City to Dunbar choose Standard Service for its free diagnostics, transparent pricing, and professional care. Most cases are completed within 7–14 business days with the same expert precision File Savers is known for nationwide.

Call Now | 304-223-3858

Every Brand & Drive. Charleston's Data Recovery Authority

From Seagate to SanDisk, We’re Manufacturer-Approved to Recover Them All

Expert Data Recovery Service for All Charleston, WV Industries

Specialized & Secure Solutions for Healthcare, Finance, Government, and More

Medical data recovery service icon for hospitals and clinics

Medical

Securing Healthcare Data with Precision

Hospitals and medical centers like CAMC and Marshall Health rely on uninterrupted access to patient records and imaging data. When hard drives fail or SSDs corrupt, File Savers restores critical information under full HIPAA-compliant protocols. Whether it’s a private clinic in South Charleston or a research facility in Morgantown, we protect sensitive data while keeping care operations running smoothly.

Financial data recovery service icon for banks and advisors

Financial

Reliable Recovery for Financial Institutions

Banks, accountants, and credit unions across West Virginia depend on secure data to manage transactions and client accounts. When storage devices fail, File Savers provides PCI-compliant recovery for financial systems. From regional branches in Charleston to investment advisors in Huntington, we recover sensitive financial data quickly, accurately, and confidentially.

Government data recovery service icon for city and county services

Government

Reliable Recovery for Public Services

Public agencies from the West Virginia State Capitol to local county offices depend on secure, uninterrupted access to records and digital systems. When drives crash or archives corrupt, File Savers provides confidential recovery solutions. From IT departments downtown to municipal services throughout the Kanawha Valley, we help restore vital public data and maintain operational continuity.

Automotive data recovery service icon for dealerships and design

Automotive

Data Recovery Tailored for Automotive Excellence

Automotive dealerships and service centers across Charleston and Huntington depend on precise diagnostic and CRM data to operate efficiently. From CAD files used in design to firmware and inventory systems, File Savers helps restore critical information for mechanics, manufacturers, and body shops that keep West Virginia moving forward.

Home user data recovery service icon for personal files and photos

Home User

Charleston’s Personal Data Lifeline

When personal data disappears—whether it’s family photos, school projects, or tax records—File Savers is the trusted recovery partner for West Virginia residents. From families in Kanawha City to students in Morgantown, we recover lost memories, documents, and archives from laptops, phones, and external drives with professional care.

Manufacturing data recovery service icon for industrial operations

Manufacturing

Supporting West Virginia’s Manufacturing Sector

From chemical plants along the Kanawha River to energy equipment manufacturers in South Charleston, production data keeps operations running. When drives fail, File Savers restores ERP data, CAD files, and process logs to help West Virginia’s industrial backbone avoid costly downtime and maintain seamless production.

Education data recovery icon for schools and universities

Educational

Data Recovery for Academic Excellence

Colleges and universities like Marshall and West Virginia University produce massive data—from research projects to student records. When that data is lost, File Savers restores it with precision. We recover drives, servers, and RAID systems for educators and institutions throughout Charleston, Huntington, and Morgantown, protecting what drives education forward.

Retail data recovery service icon for inventory and POS systems

Retail

Fast, Reliable Recovery for Retail Data

From large retailers to local boutiques, Charleston’s retail businesses depend on accurate point-of-sale and inventory data. When systems crash or data disappears, File Savers provides fast recovery to restore transactions, stock records, and customer data—keeping West Virginia’s small businesses and stores running smoothly.

Tech data recovery service icon for startups and IT firms

Technology

Recovering Data That Powers Innovation

West Virginia’s growing tech sector depends on reliable data to innovate. From managed IT firms in Charleston to development startups in Morgantown, File Savers recovers databases, source code, and virtual servers after drive or RAID failures, helping businesses stay agile and productive through every setback.

Legal data recovery icon for law firms and case files

Legal

Confidential Data Recovery for Law Firms

Law firms across Charleston handle sensitive legal data—from case evidence to deposition archives. When drives fail, File Savers delivers secure, confidential recovery under strict chain-of-custody protocols. Whether you’re a solo attorney in Kanawha County or part of a multi-state firm, we recover legal files safely and privately.

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Media

Expert Data Recovery for Media Professionals

Media teams and broadcasters across Charleston and Huntington rely on vast libraries of video and photo content. When drives crash, we recover production footage, audio recordings, and archives for local stations and creators, restoring the assets that power storytelling and communication throughout West Virginia.

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Engineering

Data Recovery for Engineering Excellence

Engineering firms and contractors across Charleston, Morgantown, and Beckley depend on complex CAD and GIS data. When drives or servers crash, File Savers restores drawings, models, and plans—helping West Virginia’s construction and civil engineering projects stay on schedule without data loss delays.

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Telecom

Keeping West Virginia’s Networks Connected

Telecommunication providers like Frontier Communications and other regional carriers rely on massive network and customer data systems. When network storage fails, File Savers recovers critical configurations, logs, and subscriber data—helping ensure Charleston’s communications stay secure, connected, and uninterrupted.

Travel data recovery company icon for airlines and booking systems

Travel

Keeping Travel & Hospitality Data on Track

From Yeager Airport to regional travel agencies, accurate data ensures smooth operations across West Virginia’s travel and tourism industries. When booking databases or hotel systems fail, File Savers restores files fast—keeping passengers, reservations, and logistics flowing seamlessly across Charleston and beyond.

Energy data recovery service icon for utilities and grid systems

Energy

Reliable Data Recovery for the Energy Sector

Energy companies and utilities across the Kanawha Valley depend on precise data for grid monitoring, production, and field operations. When servers or drives fail, File Savers restores SCADA logs, performance data, and control systems—keeping West Virginia’s power and energy infrastructure running safely and efficiently.

Creative data recovery company icon for artists and designers

Creative

Restoring West Virginia’s Creative Work

Artists, photographers, and designers from Charleston’s East End to Huntington’s downtown arts district rely on their digital portfolios. When drives fail, File Savers restores Adobe, Final Cut, and Lightroom projects with precision—preserving the creative work that fuels West Virginia’s growing artistic community.

OUR PROMISE TO YOU

Our Charleston, WV data recovery team treats your files like they're our own. We exhaust every possible option using ISO-5 clean room facilities, proprietary tools, and decades of expertise. If we can't recover your data, it's unlikely anyone else can.

We put your needs ahead of profit and convenience. Our engineers regularly work late nights, weekends, and holidays because when data loss strikes Charleston businesses and families, timing can make the difference between recovery and permanent loss.

Your data remains completely confidential throughout the recovery process. We maintain strict chain-of-custody protocols, secure facilities, and HIPAA-compliant procedures that exceed industry requirements for protecting sensitive information at every step.

About Us
Data recovery advisor with hand over his heart making a promise to all customres who we perform data recovery service for.

Local Charleston, WV Office – File Savers Data Recovery

Charleston Location with Expert Lab Recovery Services

File Savers Charleston Clean Room Data Recovery Facility

Our Clean Room Facility

State-of-the-art data recovery environment

Frequently Asked Questions

Get answers to the most common data recovery questions from our experts

Data recovery costs depend on several key factors: device type (hard drives vs. SSDs vs. RAID arrays), storage capacity, failure complexity, and service speed you choose. More complex failures requiring clean room work and specialized parts cost more than simple logical recoveries.

We provide a free diagnosis with Standard Service to identify the exact issue and give you a firm quote before any work begins. No surprises, no hidden fees - you'll know the exact cost upfront.

Most importantly: You only pay if we successfully recover your data. No data, no charge—guaranteed. Call us to discuss your specific situation and get a realistic quote based on your actual device and failure type.

STOP using the device immediately. Power it off and unplug it. Continued use can cause permanent damage, especially with clicking hard drives or corrupted SSDs.

Don't try DIY fixes: Avoid software tools, freezer tricks, or opening the drive yourself. These methods often make recovery impossible and void any chance of professional recovery.

Call our Charleston team right away for guidance on next steps. We'll walk you through safe handling and can arrange pickup or local drop-off to prevent further damage. Quick action often makes the difference between full recovery and permanent loss.

Recovery timeframes depend on your chosen service level and case complexity:

Standard Service: 7-14 business days with free diagnosis
Priority Service: 2-5 business days with lab priority
Emergency Service: 1-2 business days with immediate start

Simple logical failures (deleted files, corruption) typically complete faster than physical failures requiring clean room work. Complex cases like multi-drive RAID arrays or severely damaged devices may need additional time regardless of service level.

We'll provide realistic timeframes during your free consultation and keep you updated throughout the process.

No - this is the biggest mistake customers make. With most drive failures, you only get one shot at recovery. Failed attempts by inexperienced technicians often cause irreversible damage that makes your data permanently unrecoverable.

The harsh reality: Clicking drives have damaged heads scraping platters with every spin. Corrupted SSDs degrade further with each power cycle. Budget labs and DIY attempts frequently turn recoverable drives into total losses by opening drives outside clean rooms, using wrong parts, or improper handling techniques.

Choose the right company first. While we've saved some cases other labs ruined, your best chance of full recovery is bringing your device to experts immediately. Don't gamble with irreplaceable photos, business files, or critical data by shopping for the cheapest quote first.

Absolutely. Data security and confidentiality are fundamental to our service. We maintain strict protocols throughout the entire recovery process:

Secure facilities: ISO 5 clean room with restricted access and surveillance
Chain of custody: Your device is tracked and documented at every step
Compliance standards: HIPAA and PCI DSS certified for handling sensitive data

Our technicians sign confidentiality agreements, and we never access your personal files beyond what's necessary for recovery verification. Your data is returned securely and permanently deleted from our systems after successful delivery.

Serving All Cities in the Kanawha Valley and Greater Charleston Region

Kanawha

Kanawha County

  • Charleston
  • Cedar Grove
  • Chesapeake
  • Clendenin
  • Danville
  • Dunbar
  • East Bank
  • Glasgow
  • Handley
  • Montgomery
  • Nitro
  • Smithers
  • South Charleston
  • St. Albans
  • Belle
  • Marmet
  • Malden
  • Rand
  • Cross Lanes
  • Sissonville

  • Putnam

    Putnam County

  • Hurricane
  • Teays Valley
  • Bancroft
  • Buffalo
  • Eleanor
  • Fraziers Bottom
  • Hometown
  • Liberty
  • Poca
  • Winfield
  • Scott Depot

  • Cabell

    Cabell County

  • Huntington
  • Barboursville
  • Milton
  • Lesage
  • Ona
  • Salt Rock
  • Pea Ridge
  • Culloden

  • Boone

    Boone County

  • Madison
  • Danville
  • Wharton
  • Comfort
  • Foster
  • Julian
  • Van
  • Gordon
  • Uneeda

  • Clay

    Clay County

  • Clay
  • Bomont
  • Duck
  • Ivydale
  • Procious
  • Widen
  • Big Otter

  • Fayette

    Fayette County

  • Fayetteville
  • Oak Hill
  • Montgomery
  • Smithers
  • Ansted
  • Mount Hope
  • Meadow Bridge
  • Gauley Bridge
  • Scarbro

  • Lincoln

    Lincoln County

  • Hamlin
  • West Hamlin
  • Alum Creek
  • Griffithsville
  • Branchland
  • Midkiff
  • Ranger

  • Mason

    Mason County

  • Point Pleasant
  • Mason
  • Hartford City
  • New Haven
  • Ashton
  • Letart
  • Leon

  • Jackson

    Jackson County

  • Ripley
  • Ravenswood
  • Kenna
  • Evans
  • Cottageville
  • Silverton
  • Fairplain